Returns & Exchanges
At Six The Residence, we want you to be completely satisfied with your home curation; therefore, we offer returns on eligible items within 14 days of delivery. All returned pieces must be in their original, unused condition and packaged securely to ensure they arrive back to us safely.
Initiate Your Request
Contact our concierge team via email within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare the Item
Carefully repackage your items in their original designer packaging and shipping box to prevent damage during transit.
Ship the Package
Affix the provided return label to your package and drop it off at your nearest authorized carrier location, ensuring you obtain a tracking receipt.
Quality Inspection & Refund
Once our warehouse team inspects the item for quality assurance, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing